Responsible Gaming —
Keep the fun within limits
7joya believes that betting is entertainment — not a source of harm. Use our safety tools and guidelines to play with awareness.
Why is responsible gaming important?
Online betting is a popular form of entertainment for many people in Bangladesh. Adding a little excitement while watching a cricket match, or spending some time on a favourite slot game — these are perfectly normal. But like any form of entertainment, betting has its limits. 7joya wants you to get the most enjoyment while staying within those limits.
Problematic gambling habits develop gradually. Often people do not notice when entertainment has turned into a problem. That is why 7joya provides a range of self-management tools on every account, so you can stay in control of your own betting habits.
Our platform is not just about the joy of winning — it also carries a commitment to creating a safe, transparent, and fair environment. Alongside SSL encryption, fair play policies, and 24/7 support in Bengali, we see responsible gaming as a core part of our values.
Our Protection Tools
Deposit Limit
Set a limit on how much you deposit on a daily, weekly, or monthly basis. Once set, it takes effect immediately; increasing the limit requires a 24-hour wait.
Time-Out
If you feel you need a break, temporarily pause your account for anywhere from 24 hours to 30 days. No betting will be possible during this period.
Self-Exclusion
If you feel the problem is long-term, choose a permanent or extended self-exclusion. The support team will help you complete the process.
Bet Limits
Decide in advance the maximum amount you will wager per session or per day. Keeping your budget in check makes the enjoyment last longer.
24/7 Live Support
Talk to our Bengali-language support team via live chat at any time. Whether the issue is small or large, we are always here for you.
Gaming History Review
View a record of all your betting transactions and activity in your account. Analyse your own patterns and make informed decisions.
For Ages 21 and Over Only
Opening an account on 7joya and participating in any form of betting is permitted only for those aged 21 and above. We strictly follow an age verification process to protect minors.
Recognise the Warning Signs
If you notice any of the following signs, it may mean that betting is becoming a problem for you. Assess yourself honestly:
- You find yourself betting more and more in an attempt to recover money you have lost.
- You are hiding your betting from family or friends, or lying about it.
- You have tried to stop betting repeatedly but keep failing.
- You are struggling to cover essential living expenses (rent, food, medical costs) because too much money is going on betting.
- Your attention is drifting away from work, studies, or family responsibilities.
- You feel restless, irritable, or low when you are unable to bet.
- You are borrowing money from others or selling possessions to keep betting.
If you recognise even one of the above signs in yourself, take action now. 7joya's support team is always ready to give you the right guidance.
How to Use the Protection Tools
Log in to your account
Log in to your 7joya account and go to the "Account Settings" option.
"Responsible Gaming" Tab
Find the "Responsible Gaming" tab in Settings and click on it.
Choose the Tool You Need
Deposit limit, time-out, or self-exclusion — choose what suits your needs and set the amount or duration.
Contact Support
If you are unable to set it yourself or need further assistance, write to us via live chat or at [email protected].
The Golden Rules of Responsible Gaming
Set a budget first: Before each session, decide the maximum amount you are willing to spend and stick to it. Once you reach that limit, end the session.
Remember your losses: Trying to win back lost money through betting almost always leads to greater losses.
Limit your time: Decide in advance how long you will play. Do not cut into sleep, work, or family time to bet.
No emotional betting: Do not bet when you are angry, sad, or frustrated. It is easier to make sound decisions when you are in a good frame of mind.
Treat it as entertainment: Do not expect a regular income from betting. It is a form of entertainment where both winning and losing are normal outcomes.
Never bet with borrowed money: Do not use borrowed funds or emergency savings for betting.
Contact Us for Help
7joya Support Team — Always by Your Side
For any concerns about betting, our team is ready to help you in a safe environment. Talk to us in Bengali via live chat or email.
Responsible Gaming FAQ
Play Safe, Play Enjoyably
Enjoy 7joya's games with a commitment to responsible gaming. Your safety on our platform is the top priority.