7joya Q&A

7joya currently supports three mobile payment methods for deposits: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. All three methods are fast, secure, and available from anywhere in Bangladesh. The minimum deposit amount is ৳500 for all three methods.

First, log in to your 7joya account and select "Deposit" from the Cashier section. Choose Nagad as your payment method. Send the required amount to the displayed number from your Nagad app. Once the payment is complete, confirm it with the transaction ID. Your balance is usually credited within a few minutes.

First, wait 5–10 minutes, as there can sometimes be a slight delay due to network issues. If the balance still hasn't been credited, contact our live chat with the transaction ID and a screenshot from your bKash, Nagad, or Rocket app. Our 24/7 support team will resolve the issue promptly.

The minimum deposit at 7joya is ৳500 — this applies to all three methods: bKash, Nagad, and Rocket. For withdrawals, the minimum amount is ৳800. Withdrawal requests are typically processed within 15 minutes to 2 hours.

7joya itself does not charge any extra fee on deposits. However, bKash, Nagad, or Rocket may apply their own send-money or payment charges — that is governed by each app's own policy. Please check your wallet app for applicable charges before sending.

Yes. At 7joya you can bet on BPL, IPL, T20 World Cup, ICC Championship, and various other international cricket tournaments. Markets available include match winner, toss, top batsman, series result, and more. Visit the Cricket section for full details.

To bet on multiple matches at once, use an Accumulator or Multi-Bet. Adding multiple selections to your bet slip automatically creates an accumulator. The odds of each selection are multiplied to increase the total payout, but if any single selection loses, the entire bet is lost — keep that in mind before placing your bet.

Decimal odds are straightforward. For example, odds of 2.50 mean that if you place a ৳100 bet and win, you receive a total of ৳250 back (including your original stake). That means your profit is ৳150. The formula is: winnings = stake × odds. The higher the odds, the lower the chance of winning but the higher the payout.

Yes, 7joya offers in-play or live betting. Markets change and odds update in real time while the match is ongoing. You can participate in fast-moving markets such as runs or wickets in the next over. Keep in mind that odds change quickly in live betting, so make decisions carefully.

Teen Patti is a three-card game where both the dealer and the player are dealt three cards each, and the best hand wins. Andar Bahar is simpler — one card is placed in the middle of the table and you bet on whether the next card of the same value will land on the Andar (inside) or Bahar (outside) side. Both games are well known in Bangladesh and have easy rules.

In roulette, a wheel is numbered from 0 to 36. You can bet on any number, the color of a number (red or black), odd or even, or a group of numbers. The ball spins around the wheel and wherever it lands determines the win or loss. Betting directly on a single number gives the highest payout.

In Baccarat, your goal is to bet on the side — Player or Banker — whose hand total is closest to 9. The Banker bet has a slightly higher win rate, but a small commission is deducted on wins. The Tie bet offers a much higher payout but has a lower probability. For beginners, starting with the Banker bet is a practical choice.

Yes. In live dealer games, a real dealer deals cards or spins the roulette wheel via live video from a studio. You can also chat in real time. Well-known providers such as Evolution Gaming and Ezugi run these games. It is the closest alternative to a physical casino experience from home.

On the login page, click the "Forgot Password" option. Enter your registered email or mobile number and a verification code will be sent to you. Use the code to set a new password. If you have trouble, contact support chat and have your registration details ready for account verification.

To register you need an active mobile number or email address and a strong password. Only those aged 21 or above can open an account. Register with accurate information, as identity verification may be required at the time of withdrawal. Visit the 7joya Login page for more details.

Common causes of login issues include: wrong password or username, Caps Lock being on, or an outdated browser cache. First try clearing your browser cache and cookies. If that doesn't work, reset your password. If your account is temporarily locked, contact support chat and they will resolve it quickly.

Logging in from a new device may trigger an additional security check, such as an OTP sent to your registered number or email. This is a normal step to keep your account secure. Once you verify with the OTP, you can usually log in on the new device without any further issues.

7joya's welcome bonus is 200% on your first deposit up to ৳8,000. The wagering requirement is 25 times the bonus amount. For example: if you deposit ৳1,000 you receive a ৳2,000 bonus; to withdraw that ৳2,000 bonus you need to wager a total of ৳50,000 (2,000 × 25). The wagering requirement applies to the bonus amount only, not to your original deposit.

Yes. 7joya uses SSL (Secure Socket Layer) encryption, which means your personal information and payment data are transmitted through an encrypted channel. This means no third party can intercept or steal your data along the way. We place fair play and user privacy at the highest priority.

The most reliable way to spot a phishing site is to check the URL. Our only official website is 7joya.lat. Minor spelling changes (such as "7j0ya" or "7joya.site") are a sign of a fake site. Instead of clicking suspicious links, type the address directly into your browser and make sure HTTPS is present.

First, change your password as quickly as possible. Then change the password of the associated email or mobile account as well, since access to those can also lead to account access. After that, immediately contact 7joya live chat or email [email protected] so a temporary lock can be placed on the account and an investigation can begin.

A strong password is at least 12 characters long and includes uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Do not create a password using your date of birth or name. Do not use a password from another site at 7joya — if that site is hacked, your 7joya account will also be at risk.

No, never. No 7joya employee or representative will ever ask for your password, OTP, or full card number. If anyone asks, it is an attempt at fraud. If you receive a suspicious message or call, inform our support team immediately.